![]() Another option is to set the app to place/receive calls via your cellular voice network. If you are using cellular data, then you can try rebooting your device to see if that clears up any network issues. If you are experiencing connection issues while using WiFi, then we recommend disconnecting your device from WiFi and reconnecting or restarting your router. If your WiFi/data connection is suffering from low bandwidth (due to a large file download or video streaming), then the network connection may not be sufficient to sustain a call, which can cause incoming calls to go straight to voicemail. Line2 relies on the strength of your WiFi/data network to remain connected. Also, make sure that calls directly to your forwarding number(s) are not going straight to voicemail or ringing busy/disconnected.ĥ. If you are forwarding incoming calls to another number(s), then you will want to confirm that Forwarding is turned ON and that your forwarding numbers are enabled. Incoming calls may be going straight to voicemail if you have Screening After Hours or the After Hours Auto Attendant enabled. Check your After Hours settings (Line2 Pro and Elite only).This can also be checked in the Line2 App by going to Settings > Call Handling > Do Not Disturb. Make sure the switch to the right of Do Not Disturb is greyed out.Note: DND can be enabled from either the dashboard or the Line2 App. ![]()
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